Frequently Asked Questions
Hey lovely! Got any questions? Have a look at our FAQs <3 For any other questions drop us a message using the contact form below.
How do I book classes?
You can book a class by visiting our timetable <3 Our classes are very popular and therefore all classes must be booked in advance before arriving to the studio. In your confirmation email you will receive the studio address as well as a health form you will need to fill out before your class <3
How do I cancel or reschedule a class?
If you have a class package with us, it's super easy! You can reschedule and cancel your classes in just a few seconds by logging into your account and visiting your "bookings" page. If you have purchased a drop in session, you can reschedule your class using the same method- but you will need to email/whatsapp us to cancel your drop in class. Please note that we have a 24 hour cancellation policy and any classes cancelled later than this time will not be refundable.
What do I wear/bring?
Shorts and a vest top/sports bra are perfect as you will need as much skin as possible to grip to the pole! All classes are done bare foot except for heels specific classes such as 'Spinning Pole in Heels', 'Old School Pole' and all Choreo classes <3 Please bring a bottle of water with you :)
What is Pole Hire?
When you book pole hire you are hiring your own pole for your own practice for either 1 or 2 hours. You may be sharing the space with other students who have hired their own pole too. Students of all levels are welcome to book pole hire but we recommend having done at least 6/7 classes beforehand <3
What is Studio Hire?
To book the entire studio be it for photoshoots, your own practice, or to train with friends-please email us using the contact form in the below link with your ideal date(s) and times and we will get back to you as soon as possible. Please note that we do not offer studio hire for group classes outside of the Akila Pole Studio timetable.
How do class packages work?
Our class packages are super flexible and whether you purchase a 4, 6, or 8 Class Package, you will be able to book any group class you like <3 If you are looking to do regular classes it is much cheaper to purchase a class package instead of single drop-in sessions each time. Please note that Class Packages are non-refundable.
Are classes open to all genders?
Of course! Our studio is open to EVERYONE no matter your gender or how you identify <3
I've never done pole before and I don't feel strong at all, can I still join?
Absolutely! You do not need any fitness background to start pole. Our Absolute Beginner classes are designed to start you from the very beginning even if you have no previous experience in dance or fitness <3
Is there parking?
Yes there is paid parking at the building, however there are only 6 spaces so we recommend arriving a little earlier just in case! There is also a large Halford's & Curry's car park right next door <3
I'm a Beginner. Can I join choreo classes?
Absolutely! But we do recommend joining at least 4 Beginner classes before attending a heels choreo class. A good step into our choreo classes for beginners would be our Beginner Pole Flow on Thursday evenings which is done bare foot <3
Do you offer Pole Party Packages for Hens/ Birthdays/ Special Events?
Um YES! And they are the MOST fun. You can find out more info by clicking the link here <3
Refund/ Cancellation Policy
We have a strict 24-hour cancellation policy for all classes. If you can no longer make a class, even if it's within the 24 hours, please do let us know as there is always a chance that someone on the waitlist can take your spot. In that case your class would be credited back to your account.